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How baje111 Handles Your Personal Data

When you open an account with us, we collect only what we need to run your account and process payments through bKash, Nagad, and Rocket.

Account data onlybKash, Nagad, Rocket payment dataNo third-party saleYour right to request deletionContact us anytime
baje111 How baje111 Handles Your Personal Data
PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you have a question about your personal data — what we hold, how we use it, or how to ask for a correction or deletion — our support team handles privacy requests directly. You can reach us through the channels below. We aim to respond to data requests within a reasonable time, and we will confirm receipt of your request when you send it.

Team online

Live Chat

Start a live chat from the account dashboard to raise a privacy question. A support agent will pick it up and log your request for the data team.

Email Support

Send your data request by email using the address listed in your account settings. Include your registered mobile number so we can verify your identity quickly.

Account Help Centre

The Help Centre inside your account has a privacy request form. Fill it in, submit, and you will receive a ticket number to track your request.

DATA HANDLING PRACTICES

How We Protect and Manage Your Information

Keeping your account data secure is not optional for us — it is how we keep your bKash, Nagad, and Rocket payment history accurate and your login safe. We use SSL encryption on all account pages and payment flows. Here is a practical breakdown of the four areas that matter most to you as an account holder.

Cookies and Tracking

We use session cookies to keep you logged in and analytics cookies to see which pages load slowly. You can turn off non-essential cookies in your browser settings at any time.

Account Security

Every login uses a one-time password sent to your registered mobile number. If we detect a login from an unfamiliar device, we flag it and prompt re-verification before granting access.

Data Retention

We keep your transaction history — including bKash and Nagad deposit records — for as long as your account is active and for the period required by applicable legal obligations after closure.

Requesting Changes

You can request a correction, export, or deletion of your personal data by contacting us through live chat or email. We verify your identity before processing any change to your account data.

Common Questions About Your Privacy on baje111

These are the questions we get asked most often about data and privacy. If your question is not here, reach out through live chat or the Help Centre form in your account.

We collect your name, email address, and mobile number at registration. When you deposit via bKash, Nagad, or Rocket, we also record the wallet number and transaction reference to match the payment to your account.

We share data only with payment processors — such as the networks that handle bKash and Nagad transfers — and compliance partners where legally required. We do not sell your data to advertisers or marketing companies.

Send a request via email or the privacy form in the Help Centre inside your account. Include your registered mobile number so we can verify your identity before releasing any records.

Yes. Submit a deletion request through live chat or email. We will process it after verifying your identity. Note that some data — such as payment transaction records — may be retained for the period required by applicable legal obligations.

Every login triggers a one-time password to your registered mobile number. If a login comes from an unfamiliar device, we flag it and require re-verification before your account is accessible.

We use session cookies for account login and analytics cookies to improve page performance. You can disable non-essential cookies in your browser at any time without affecting your ability to log in or deposit.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.